Intelligent Assistant

Hank is the built-in Intelligent Assistant inside Retail+. It helps you query your Point of Sale data in plain language and get answers you can trust — ranked lists, short tables, and clear comparisons across time.

Hank is designed for the questions retail teams ask every day: what’s declining, what’s growing, what’s most profitable, and where to look next. You stay grounded in the same measures and definitions, without rebuilding reports each time.

A typical day with Hank — from question to decision in minutes

• Morning
• You start with a quick trading read. You ask Hank: “What are my rolling total sales for this week, this month and this quarter?”
• You walk into the day with a live sense of performance, not a lagging report.
• Noon
• You want to find problems before they spread. You ask: “Are there any departments that have declining sales?” then “Give me 3 departments where sales are declining month on month over the past quarter.”
• You move from vague concern to a short, prioritised list.
• Afternoon
• You need to know what’s driving profit, not just sales. You ask: “Which departments from last month are the most profitable?”
• You focus your attention on the departments that actually fund the business.
• Late afternoon
• You review what’s working at SKU level. You ask: “List the top 20 performing products last week by sales volume.”
• You get a clean view of the heroes worth protecting and backing.
• Evening
• You do a quick tidy of the long tail. You ask: “List the bottom 20 lowest performing SKU’s last month.”
• You create a practical starting point for range clean-up and better shelf discipline.Impact across your team

Hank gives different roles a faster path to the same truth — and reduces the back-and-forth that comes from competing spreadsheets.

• CEOs
• You can check rolling sales, profitability, and where margin growth is coming from without waiting for a cadence meeting. It’s easier to stay close to the levers that matter.
• COOs
• You can surface declines early, pinpoint problem departments, and direct attention to the right places while there’s still time to change outcomes.
• Store Managers
• You can quickly identify which departments are slipping, what’s selling strongly, and which SKUs are dragging — then run clearer priorities with your team.
• Buying Managers
• You can identify high-margin products that are actually selling, see which suppliers are driving margin above meaningful sales thresholds, and focus range decisions on evidence.
• Category Managers
• You can spot growth products within a category, track consistent month-on-month growers, and rank categories by margin growth to guide where you invest time and space.

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