We're hiring

Build the System of Trust.

We're hiring the people who'll build the intelligent commerce infrastructure that retailers, suppliers and wholesalers run on. Bring your craft. Bring your point of view. Help us put one shared number underneath every conversation in retail.

See open roles How we hire
Christopher Bartlett, Founder & CEO
Christopher Bartlett Founder & CEO · Melbourne, AU
A letter from the founder

The next decade of retail will be built by people who care about one shared number.

I started tapestry because I kept watching the same meeting in different rooms: a retailer, a supplier and a wholesaler all sitting around a table, each looking at their own version of the truth, all of them slightly wrong.

That dynamic costs retail more than people realise. Not just in dollars - in trust. In the energy spent arguing about whose number is right instead of acting on either of them. We built tapestry to put that argument to bed, permanently, by giving every party in the network the same real-time view of what's actually on the shelf.

That mission is going to take a particular kind of person to build. Not the kind who chases the loudest trend. The kind who cares about getting the details right, the kind who can sit with a store manager at 6 AM and a CFO at 4 PM and translate between them, the kind who believes - like I do - that the best B2B software is built by people who actually go to the places it's used in.

If that sounds like you, I'd love to hear from you. Look through the roles below. Read about the process - it's the same one I went through last time I joined a team. And then, if it feels right, tell us what you'd build.

Christopher
Christopher Bartlett · Founder & CEO, tapestry
Why now

The window is small. The work matters.

We're at the point where the platform is proven, the customers are pulling, and the next year sets the shape of what gets built. The people we hire now will define the company.

140+ Active customers
12.4k Stores reached
38 → 65 Team by EOY '26
A$42m Series B · Mar '26
What we believe

Six ideas we hire and fire against.

Not a list of platitudes. These are the six ideas we actually use in interviews, in pull requests, and in promotion decisions.

01

Trust is the product.

Every line of code, every customer email, every decision either earns trust or spends it. If a feature would surprise an auditor in a bad way, it doesn't ship.

02

Built by people, for people.

We design for the store manager at 6 AM and the supplier rep at 11 PM. If a tool requires a slide deck to use, we haven't finished designing it yet.

03

One shared number.

Internally too. We avoid pet metrics, parallel scoreboards and "my dashboard says different." Either the number is right or the work is to fix it.

04

Real customers, real shelves.

Everyone on the team - eng, design, sales, leadership - spends time in actual stores every quarter. We don't ship retail software from offices alone.

05

High agency, no theatre.

We hire senior people and give them the keys. Status meetings die quickly. Outcomes are visible by default. The bar for a meeting is "we'd be worse off without it."

06

Customers, not categories.

We help retailers, suppliers, wholesalers and developers - but we never lose sight of the human who's about to walk into a store. The grocery shopper is the ultimate customer of everything we do.

Why our team is here

Three of the people you'd be building alongside.

Not curated quotes. Real answers to "what I underestimated about the job, and what I'm building right now."

Priya Tan
Product Manager · Retail+
Product

I came in expecting a normal B2B job. What I underestimated was how much time I'd spend in actual stores. Last month I spent two days behind the deli counter at one of our retailers. We rewrote four screens off the back of it.

At tapestry since Aug 2024 · Previously Atlassian, Canva
Raman Kapoor
Staff Engineer · Platform
Engineering

Right now I'm rewriting the streaming layer so a 200-store chain can hit us 60,000 times a minute and we don't blink. It's the most interesting infra problem I've worked on in a decade. And we ship every week.

At tapestry since Feb 2024 · Previously Stripe, AWS
Lauren Park
Lead · Customer Success
Customer Success

What I underestimated was how often the engineers want to be in the customer calls. Half the bugs I close get a "thanks, we already shipped the fix" before I've finished writing the ticket. That's not normal - I have to keep reminding myself.

At tapestry since Jun 2024 · Previously Square, Xero
How we hire

Five steps. No black box.

From "you apply" to "you have an offer" is usually 3 to 4 weeks. We never re-route or ghost. If we're not moving forward, you'll hear why within 48 hours of the last step.

  1. 1

    Apply

    ≤ 1 week reply

    Drop your CV or LinkedIn plus one paragraph on why you. No cover letter required.

  2. 2

    Intro call

    30 minutes · Video

    Two-way conversation with the hiring lead. About the role, the team, and what you'd own.

  3. 3

    Craft interview

    90 minutes · Practical

    Eng: live problem on a real-ish codebase. Design: portfolio walk-through. Sales/CS: a customer roleplay.

  4. 4

    Team day

    Half day · On-site or video

    Three 45-min sessions with the people you'd work with. Lunch with the founder. Real stakeholders, real questions.

  5. 5

    Offer

    ≤ 1 week

    Within five working days. Salary, equity, start date, references - and a call to ask anything you didn't get to.

Pay, in the open

Salary bands published. No "depends on experience."

We post the band for every open role, and we don't negotiate down. We benchmark to the 75th percentile of Australian senior-tech market data and review every six months.

Equity is meaningful and on the same vesting schedule for every full-time hire. We share the cap table internally. There are no "tier reviews", no surprise refresh windows, no PIPs as a comp lever.

Open roles.

9 open · updated weekly
Team
Location
Working here

The boring, important stuff.

We're a small team in Melbourne with remote teammates across Australia. We pay at the upper end of the market for senior craft. We protect deep work. We close the laptop at the end of the day.

If you want to do the best work of your career, alongside people who care about the craft and the customer in equal measure - let's talk.

Time, paid back

5 weeks paid leave plus 13 days public + flexible time off. We close between Christmas and New Year.

Office & remote

Beautiful Melbourne office for those who want it. Full remote setup for those who don't. Pick what works.

Equity & ownership

Every full-time hire gets meaningful equity. The cap table is shared with the team. You get a seat at the table.

L&D budget

A$3,500 a year per person for books, courses, conferences. You choose; we'll back you.

Health & wellbeing

Private health top-up, EAP, mental-health days. Plus a fully-stocked snack drawer that nobody asked for.

Parental leave

20 weeks fully paid for primary carers; 4 weeks for partners. Phased return that you control.

Honest filter

You might not love working here if…

We'd rather have a small, conviction-aligned team than a big one with mismatched expectations. If one of these is a dealbreaker, that's information for both of us.

You want fully-remote, no-office, ever.

We're flexible - most teams are hybrid - but we believe in being in the same room with each other and with customers some of the time. Quarterly store visits are part of every job.

You want a pure-IC track with no customer contact.

Every engineer here joins customer calls. Every designer talks to operators. Trust is built one conversation at a time - we don't have a team that handles "the people part" so others don't have to.

You want VC-grind culture.

We move fast, but we close the laptop. We don't celebrate sleeping at the office, we don't reward overtime, and we don't expect Saturday Slack. Sustainable pace, year after year.

As covered in
The Age Inside Retail The New Daily Startup Daily RetailWorld Convenience World
Don't see your role?

Tell us anyway.

If you've read this far, there's probably a reason. We hire ahead of need for excellent people. Send us a note and tell us what you'd build.

Equal opportunity, plainly. We hire on craft, character and what you'd build with us. We don't filter on schools, credentials, or where you grew up. We commit to equal access for candidates of every gender, background, age, ability and identity.

If you need adjustments to the interview process - accessible format, schedule, technology, anything - just tell us in your application or email careers@tapestry.ai. We'll handle it without fuss.

Tapestry AI Pty Ltd is an Australian equal-opportunity employer. ABN registered. Aboriginal & Torres Strait Islander candidates strongly encouraged.