Intelligent Assistant

AI gets the headlines.
IA gets the work done.

Hank is the Intelligent Assistant built into tapestry. Working from your live shelf data, Hank fits the work you already do, and flags when the data can't answer the question.

Live POS data
Every store, every minute
One assistant
Same Hank, wherever you work.
Built in
Retail+, Supply+, Collectives
Hank AI
Freshly Green Grocer · This fortnight
Ask Hank
Your retail intelligence assistant
Suggested
Ask Hank anything…
Hank can make mistakes. Verify important data.
Economic impact report v2.0 May 2026 · conf 63/100

Modelled value with Hank in the loop.

v2 of our Economic Impact Report puts a finance-ready figure on what Retail+ — with Hank inside — is worth per store. Built from inputs you already know: revenue, gross margin, labour cost. Verified academic citations. Methodology open to read.

Per store, per year · core range
A$27.5k A$181.4k
Based on a typical A$30m store at 27% GM, net of subscription. Excludes optional supplier monetisation (adds A$5k–A$40k).
A day with Hank
Tue · 06:42

Tuesday morning,
before your first coffee.

You open tapestry on your phone. Hank has surfaced three things overnight.

01

You ask the next question. Show me my worst 20 products this month. Hank returns the list from your live data.

02

You pick one of the three follow-up questions Hank suggests.

03

You turn the result into a list and send it to your category manager. You draft a task off the back of it.

90s
Total time. No reports built. No dashboards opened. No prompts to learn.

Hank enhances the team. Hank does not replace them.

How Hank works

Ask. Answer. Action. Approve.

Every interaction with Hank follows the same four steps. The first two are Hank's. The last two are yours.

01 · Ask
You ask Hank a question in plain language.

Top sellers this week, worst 20 products this month, how the bakery's tracking vs last month. Anything inside your live POS data.

02 · Answer
Hank retrieves it from your data.

Scoped to what you're permitted to see, returned in the conversation. Three follow-up questions surfaced alongside, so you can dig deeper.

03 · Action
Hank pre-fills the next step.

A list, a task, an export, a chart. Whatever turns the answer into work. Hank drafts. Hank does not decide.

04 · Approve
You review and sign off.

You review. You edit. You approve, or you don't. Nothing happens in your store without your sign-off.

What Hank won't do

Hank, honestly.

We've drawn the lines on purpose. Here's what's on the wrong side of them.

  1. 01

    Hank doesn't decide.

    Hank surfaces. Your people choose. Every action Hank pre-fills — a list, a task, an order — waits for a human to approve before it goes anywhere.

  2. 02

    Hank doesn't replace your team.

    Hank gives your team better questions to start the day with, and faster answers when they ask. The work still belongs to the people who know your shop floor.

  3. 03

    Hank doesn't cross your data boundaries.

    Hank only retrieves what your permissions allow. Supplier data stays with the supplier. Store data stays with the store. Org admins control who can ask what.

  4. 04

    Hank doesn't make things up.

    Hank answers from your live POS data — not a generic model trained on the internet. If the data can't answer the question, Hank flags it.

See Hank in action

Ask like you'd ask a senior analyst.

Hank returns answers in plain language. Ranked tables, charts, comparisons, recommendations — all from your live data. No prompts to learn. No queries to write.

Try one

This demo runs on sample data from a fictional store group. In production, Hank runs against your live store data, scoped to your permissions.

Hank
Reading Freshly Green Grocer
Show me my top butter SKUs from the last 7 days.
Top butter lines for the last 7 days. Sales running well above the 4-week average. Western Star Pats up 215%.
Top butter SKUs · last 7 days
W/STAR BTR PATS 0.5KG$1,920+215%
MAINLAND BUTTER 500G$1,148+96%
DEVONDALE SPREADABLE$842+54%
Hank suggests
Capabilities

How Hank can help.

Live in product, built into your workflow, designed to save your team time without taking their judgement out of the loop.

Plain-language Q&A

Ask anything inside your retail data — sales, margin, transactions, quantity, across stores, products, categories, suppliers and time. Hank translates the question into a query and returns the answer in seconds.

Follow-up suggestions

After every answer, Hank surfaces three follow-up questions to help you dig deeper. Pick one, type your own, or close the thread.

In-chat visualisation

Charts and graphs render inline. Spot the trend without leaving the conversation.

List creation

Turn any product list Hank returns into a saved List in Retail+, pre-filled and ready to action. You review, adjust, confirm.

Task creation

Convert an insight into a trackable task with context from the conversation already attached. Send it to a teammate. Close the loop.

Export to CSV

Need the data outside the platform? Any table Hank returns is one click from a CSV.

Where Hank works

Same intelligence. Different shelf.

Hank is built into all three tapestry products. Pick yours.

Put Hank to work.

The first four weeks are free. Prove the value on your own data.